This module is your starting point in the mediation learning path.
It gives you a clear overview of mediation and helps you understand how all the next courses connect.
In this course, you will:
- learn what mediation is and when it makes sense
- practise the basic steps, rules, and mediator role
- discover which skills you will develop more deeply in later modules
After this introduction, you will continue with courses focused on communication, emotions, stereotypes, cultural differences, and dialogue skills. Each module builds one part of the mediation skill step by step.
Think of this course as your orientation, not the finish line, but the place where everything starts.